Terms & Conditions

Terms & Conditions - FASHION ITALIA / CMA JCUOMO S.L. ( FASHION ITALIA ). June 2022

fashionitalia.com | FASHION ITALIA - calle ribera 23 | 29660 Puerto Banus Marbella Malaga

Overview

These Terms of CMA JCUOMO S.L. govern the contractual relationship between the online store fashionitalia.com and the client, or the client (hereinafter referred to as "Customer") uses the services of the latter. They apply exclusively and appropriately to all orders placed on fashionitalia.com.

The offer fashionitalia.com exclusively offers articles from the earlier collections available in the store in Spain . The product offers and services fashionitalia.com are valid until they are visible on the site and in the stocks. The pictures are on fashionitalia.com   for illustrative purposes only and are not binding.

Guarantees

fashionitalia.com provides the customer with various kinds of items in perfect condition. They were monitored and provided with labels receipt. If these labels are removed, items can not be returned to us.

The customer must examine the goods upon receipt. Any defects or delivery errors can be reported to the customer servicefashionitalia.com  immediately or at the latest within 10 days after receiving the goods (or, in the case of hidden defects, from discovery of the defect), by writing and in detail. In case of late notice of defects, the goods are deemed accepted and any warranty becomes void.

When the notice of defects takes time, defective goods must be returned to FASHION ITALIA/ fashionitalia.com calle ribera 23 | ES-29660 Puerto Banus Malaga, in their original packaging and in the package that was used for shipping preference. If the complaint is justified, the default is remedied, the choice of fashionitalia.com by repairing the defect, delivery of non-defective goods or possibly reimbursement for defective items. You can also go in the store to examine the defect.

Parcels have been specially designed for our online shops. These are sustainable packaging, comprised largely of recycled paper for reuse in returns and exchanges.

Registration and Account

To use certain services offered by fashionitalia.com , including making a first purchase on fashionitalia.com , the customer must create an account that can modify or delete at any time. Personal information should be entered exactly.

Following the registration, the customer receives a confirmation email. To access "My Account", the client must identify himself using his email address and password. In this space, the customer finds all personal data entered at registration and order history

Orders 

Purchases on the site fashionitalia.com are only available to customers who are properly registered and provided accurate information.

To place an order, it is important to strictly follow the instructions on our FAQ. After selecting the size and quantity of the product (s) desired (s), the customer must add the item to "My Basket". After checking and accepted its possible contribution to the shipping costs, terms and conditions, the declaration on data protection and the provisions of the right of withdrawal (10 days), the customer must select the desired payment method and click on the "Send order".

After each order, the customer receives a confirmation email from fashionitalia.com . Once sent confirmation e-mail, the order becomes effective. However, an order is not final until accepted fashionitalia.com.

The client can not modify or cancel an order from his account. For questions regarding an order, please contact customer service at the email address: hello@fashionitalia.com

Any use of the site for professional or commercial purposes, to sell the items to third parties is strictly prohibited. In case of violation, the client is liable to immediate disqualification and may pursued by fashionitalia.com for damages. fashionitalia.com reserves the right to accept any order placed on its website.

Availability or articles

As part of an incorporated command of several articles, fashionitalia.com provides shipping grouped all the items in the order. However, despite all the precautions fashionitalia.com takes to have the most accurate information possible about the availability of the items offered, it may happen that one or more of them, deemed (s) available (s) to when the order is (are) finally unavailable (s). fashionitalia.com contact as soon as the customer to know. In the case of permanent unavailability of one or more items that make up the order, fashionitalia.com will be, in fact, obliged to proceed with the partial or total cancellation of the latter.

Price

The price on fashionitalia.com are indicated

in euro € they are payable in  €. They include VAT.

The same goes for the prices listed for a discount. fashionitalia.com reserves the right to change prices at any time. They include VAT. The same goes for the prices indicated a discount. fashionitalia.com reserves the right to change prices at any time.

Prices in stores and on the online store are the same. However, promotion measures may intervene only on fashionitalia.com

The price charged to the customer for the delivered products are those in effect on the date of the order and which are on the order confirmation.

Packaging and port fees are paid by fashionitalia.com are not charged to the customer. The exceptions are expressly specified.

Payment terms

fashionitalia.com offers the following methods of payment: Visa, MasterCard, American Express, ideal, Apple Pay.

Payment

 CARD PAYMENT

The customer can pay the items by credit card. All payment transactions are made in secure area under the highest safety standards via STRIPE PAYMENTS.

We use our payment partners transmitted and encrypted payments completely secure. Moreover, fashionitalia.com does not keep any information about your payment. The transaction is debited from the customer's credit card at the time of shipment of the order, once the information on the verified credit card, authorization withdrawal by the company that issued the card credit used by the customer and issued the order confirmed by fashionitalia.com

Delivery

fashionitalia.com deliveries to UE by DHL Express (delivery and returns free), and the rest of the world via DHL EXPRESS also. 

Delivery is made within 2 working days for Spain and France.

For European countries the delivery is done in 1 to 5 days depending on the destination country.

Any claim for damages due to delayed delivery are excluded.

Right of return | Returns

The customer has the option to return items unworn within 14 days by mail.

The return period extends from the date of receipt of the items by the recipient. Beyond that date, fashionitalia.com the right to accept or not a return.

Return costs in EU are borne by us via our DHL Express account for all European Union.

For countries out of UE, the return is at our expense only by standard mail. the taxes and duties are at the customer expenses.

Items must, without exception, be new, not having been worn or washed, be intact and in their original condition with their labels.

It is preferable that the envelope flyer DHL or the original packaging is used for the return.

Otherwise, "fashionitalia.com" reserves the right not to accept returned items.

Returns per package must be preceded by a request by mail to "fashionitalia.com" indicating the order number and the date or reference (s) of the items being returned.

We will request removal of the address of your choice on our DHL Express Account

By mail (Europe)

Returns will be send with the waybill return label and the Flyer DHL envelope included in the package foe countries in UE. As soon the items will be received we will process automatically to the refund.

At the store

Returns in our store fashionitalia.com accepted and free. The client must be present in the store with the invoice included in the package upon delivery. In this case, the right of return generated in space "My orders" is optional.

Invoices can also be printed from the online customer account fashionitalia.com, in  "My Orders". The teams will then conduct a quality control.

After testing and receipt of the item ordered (s) of fashionitalia.com, if this or these latter (s) does not correspond (s) not at or size (s) desired (s), the buyer can to go to shop for exchange or a touch or the product (s) command (s) on fashionitalia.com

Refunds

If all the conditions described above are satisfied, the return can be a refund (or exchange, in store only).

Refunds are not effective in the shop but only through the re-credit system on the credit card.

Retention of title

The items ordered remain until full payment, the property of fashionitalia.com. The group may, in case of default and even if the items have already been delivered, have them return to their original state. fashionitalia.com reserves the right to possible prosecution for damages.

Product quality

fashionitalia.com offers renowned designer items from high-end segment and luxury. fashionitalia.com guarantees the authenticity of all products sold on fashionitalia.com. The assortment of the products are of the highest quality levels in terms of the materials used, design and finish.

All products are manufactured in factories or workshops suppliers stylists.

If the customer wants door a claim to knowledge of fashionitalia.com contact customer service (Monday to Friday, from 10:00 to 12:00 and 13:00 to 17:00) the numbers or the following address:

• Stores: +34651315109
• hello@fashionitalia.com

If the customer is not completely satisfied or that the delivered items do not correspond to his order, fashionitalia.com to keep all the documentation and the product in its packaging and immediately contact email:  hello@fashionitalia.com

Differences

Items sold on fashionitalia.com correspond to actual products, presented in al form of digital photography. So there can be minor differences between the photograph and reality, but they are by no means a failure.

Protection of personal data and information

Data protection and privacy of our customers is very important to us. The account information fashionitalia.com are exclusively used in the context of the business relationship between the customer and fashionitalia.com. This information is never shared with third parties or sold.

fashionitalia.com respect the code of ethics of trade away from the ASVPC ).

The customer's bank details are never in our possession since bank transactions are made directly and secure way by our payment partners. fashionitalia.comretains only the information that is necessary for customer service.

To create an account, the customer must provide personal information about him on fashionitalia.com. These include sex, his name, his name, his email address, the language in which to communicate, his date of birth, address and telephone number. Information marked with an asterisk are required to process orders. Without this information, fashionitalia.com can not process orders.

fashionitalia.com communicate this information to third parties, except for its service partners. They need this information only for the processing of orders, payments, deliveries. They do not have the right to use them in their own interest. These information communications are reduced to the bare minimum.

fashionitalia.com uses permanent cookies. They simply used to record customer transactions, to facilitate future visits to our website and future orders and to best adapt the offer to its taste. You can enable cookies in the security settings of web browser used.

fashionitalia.com uses data from the Internet via Google Analytics anonymously to obtain analysis on the use of fashionitalia.com. Google Analytics is used only for internal market research fashionitalia.com, to adapt the organization of fashionitalia.com customer needs.

All personal information stored on the site (address, purchases) are treated strictly confidential. At any time, the customer can modify or delete their personal information under "My Account" then "My personal information".

Modifications

fashionitalia.com reserves the right to modify these Terms of Sale. As such, the date of last modification is always indicated. Version 1.0: 11/25/2019.

The conditions of access to this website are subject to the provisions of Spain legislation and shall be construed in accordance with Spanish law.

Law | Jurisdiction

Are subject to Spanish law the general conditions of sale online as well as all processes and all the transactions that are the subject.

For any dispute, the competent court is that of the customer's home if the defendant; if the client is requesting, he may choose to bring an action with the Malaga courts (headquarters fashionitalia.com).

Contact

For more information, to send us your comments and your criticism, thank you to send your requests to e-mail address | following address:

• hello@fashionitalia.com
• Shop FASHION ITALIA / CMA JCUOMO S.L. calle ribera 23, 29660 Puerto banus Malaga